2.0.5 Safe to install
Streamline Your Energy Management with MyEskom Customer
MyEskom Customer is a user-friendly app that empowers users to manage their electricity accounts, track usage, and receive real-time updates, making energy management more accessible and efficient.
This app offers self-service features to Eskom customers, such as account management, billing, and meter reading functionality. The MyEskom Customer App is an official product of Eskom Holdings SOC Limited.
With this app, Eskom customers can:
- View their electricity account(s)
- Access the following information for a selected account:
- Account balance
- Last bill details: billing date, payments received, adjustments, monthly charges
- Account details: name, postal address, email
- Premise details: premise description, premise ID, service point ID, pole number
- Bill delivery method
- Submit meter readings for their account
- Add remarks when unable to read the meter
- Request updates to their customer details
- Change bill delivery method to email
- Access useful links to credit card payment providers
- Submit basic queries
Please note that prepaid vending is not available through this app. You cannot purchase prepaid tokens using this App.
Note: In order to register and use this app, your cellphone number must be up to date on Eskom Systems. For customer service queries, please contact Eskom Customer Services at [email protected] / 0860037566.
This application requires an active internet connection.
All access and use of this application is subject to and governed by the Eskom End User License Agreement, Terms and Conditions, and Privacy Policy available at www.eskom.co.za.
Overview
MyEskom Customer is a Freeware software in the category Business developed by Eskom Holdings SOC Limited.
The latest version of MyEskom Customer is 2.0.5, released on 01/30/2024. It was initially added to our database on 01/30/2024.
MyEskom Customer runs on the following operating systems: Android.
MyEskom Customer has not been rated by our users yet.
FAQ
What is MyEskom Customer?
MyEskom Customer is an online platform provided by Eskom Holdings SOC Limited that allows customers to manage their electricity accounts, view usage patterns, and perform transactions related to their service.
How do I register for MyEskom Customer?
To register for MyEskom Customer, visit the official Eskom website and navigate to the MyEskom Customer section. You will need to provide your personal information and account details to create an account.
What features are available on MyEskom Customer?
MyEskom Customer provides features such as account management, bill viewing, payment options, consumption tracking, and service status updates.
Can I pay my electricity bill through MyEskom Customer?
Yes, you can pay your electricity bill directly through the MyEskom Customer platform using various payment options available.
Is there a mobile app for MyEskom Customer?
Yes, MyEskom has a mobile app available for both Android and iOS devices which allows users to access all the features of the online platform on their smartphones.
What should I do if I forget my password for MyEskom Customer?
If you forget your password, you can reset it by clicking on the 'Forgot Password' link on the login page and following the instructions provided.
Is MyEskom Customer available 24/7?
Yes, MyEskom Customer is an online platform that's available 24/7, allowing you to manage your account at any time.
Can I view my historical electricity usage on MyEskom Customer?
Yes, users can view historical electricity usage data on the platform, which helps in tracking usage patterns and making informed decisions.
Do I need to create an account if I am already a customer of Eskom?
Yes, existing Eskom customers still need to create a MyEskom Customer account separately to access the online services provided by the platform.
Who do I contact for help with MyEskom Customer?
For assistance with MyEskom Customer, you can contact Eskom's customer support via their official website or call their customer service hotline.
Minh Ong
I'm Minh, a software engineer and author with a passion for exploring and writing about the latest in software and technology. With my experience in software development and a specialization in software updates and content creation, I bring a deep understanding of the tech landscape to my reviews and articles. My focus is on providing you with comprehensive insights into general software topics and the latest industry news.
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